About Us

Stairlift Specialists

Here at Stairlift Solutions, we are an award-winning, family-run business with a team of stairlift professionals behind us, helping people across Newport find the right stairlift for them, be it new, reconditioned or rental.

We have been selling and installing and offering reconditioned, rental and new stairlifts across Newport for over 20 years. We are trusted market-leaders in stairlifts and mobility. Our installation and servicing engineers are friendly and professional, and we always offer warranty and aftercare service for our new, reconditioned and rental stairlifts, giving our customers complete peace of mind.

As Acorn Partners and Brooks stairlift suppliers, we are experts in our industry, with knowledge passed down through generations of the Stairlift Solutions family.

We are renowned by the loyal customers whose lives we have been able to enrich with our stairlifts. We’re here to help people regain their confidence and independence with our range of versatile stairlifts; whether your staircase is straight, curved or narrow – or even if it’s outside – we have the right stairlift for you.

We understand that, for some, finding an affordable stairlift can prove a challenge. For customers on a tighter budget, we offer reconditioned stairlifts for a range of prices depending on condition, warranty cover and model. With this service, we include a full service of the stairlift before installing it for our customers.

For shorter-term mobility solutions, we also provide a stairlift rental service with a range of Brooks and Acorn stairlifts, for both straight and curved staircases, ensuring that no matter what the situation or environment, we can help you remain independent and mobile to access all areas of your house, building or outside area and enjoy your life to the fullest.

Stairlift Solutions continues to grow in strength each year, which allows us to maintain the highest standard of service for all our 5000+ customers – both new and old alike.

Stairlifts Newport

Here are some of the main areas that we cover across Newport:

Ridgeway, Caerleon, Bassaleg, Ponthir, Llanwern, St Julians, Langstone, Rogerstone, Baneswell, Barnardtown, Barrack Hill, Bishpool, Brynglas and Bulmore.

To arrange a FREE, no obligation survey of your staircase, or if you have any other questions please do not hesitate to get in touch with our friendly team today! All our details can be found on the ‘Contact Us’ page.

We have 5 full time engineers on the road right across the province.

Our office staff are always on hand to help throughout the year.

We have 5 full time engineers on the road all year round

Our office staff are always on hand to help throughout the year

Overall N.I Winner at the FSB Awards

Receiving the Business Development Award at the Bangor Business Awards

Meet Our Team!

At Stairlift Solutions, our team are dedicated to providing you with the best stairlifts & mobility products throughout Newport. Find out a little bit more about our team and what makes us who we are! 

Michael Wallace – Managing Director

Michael’s father Ken Wallace set the company up in 2000 and he joined soon after that to help out but has been integral ever since, helping the company grow to where it is today. Then Michael fully took over the company after Ken retired in 2016 with new premises, new products, new staff – a new chapter.

Ken sadly passed away later that year, but Michael has continued with the same ethos instilled by his father of doing things the right way and looking after all their customers in a helpful and friendly manner. Under Michael’s leadership, Stairlift Solutions has excelled and continues to grow every year, plus the company has also been recently recognised with multiple award wins.

James Dowling – General Manager
Jen Evans – Sales Manager
Kim Shannon – Office Manager
Sam Foster – Sales & Service Engineer
Kenny McGreevy – Sales & Service Engineer
Ted Lynch – Sales & Service Engineer
Chris Tolmie – Sales & Service Engineer
Anne McCoy – Office Admin & Sales
Gail Black – Office Admin & Sales
Danni McAllister – Office Admin & Sales
Kale Bell – Warehouse & Admin Associate
Diane Phillips – Accounts Administrator
Our Affiliations